Topic: Remove white space doesn't work

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August 28, 2011, 07:23 AM

Offline mfrie01

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I've installed, enabled, set order and turned on "Remove white space" and run the cron for jomDefender. I cleared the Joomla cache and my browser cache on multiple different browsers. It doesn't remove the white space.

I tried this on multiple Joomla! installs and it none of them show a difference in white space. These are 2 sites where I left it installed so you could view:
http://educationalmathsoftwareshop.com/
http://toastmasters46.org/

August 29, 2011, 07:57 AM

Offline Andy

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Thank you for contacting support.  If you would like for us to look into the issue, please create a ticket using the link in my signature.

Kindest regards,

Andy Poorman - Support Manager / Developer
http://www.corephp.com'corePHP' - Accessibility Experts

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September 14, 2011, 06:35 AM

Offline mark118

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Same problem here. Any information / solution available?

September 14, 2011, 06:49 AM

Offline Andy

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mark118,

The user user didn't create a ticket as I suggested (or if the user had, it wasn't one that I worked on). I'd like to extend the same offer to you, if you have an active license for support.

Kindest regards,

Andy Poorman - Support Manager / Developer
http://www.corephp.com'corePHP' - Accessibility Experts

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October 03, 2011, 06:33 AM

Offline Andy

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I think the issue about "Removing whitespace" keeps coming up because the is some misunderstanding about how it works.  It removes as much whitespace in between html tags that it can but not every single bit of whitespace. It won't remove it all because sometimes when you have unordered lists or a link after another link, you don't want whitespace removed.

To see what it is removing, you can perform the following:
1. Enable the parameter on the plugin settings,
2. Load a page and save the source of the output.
3. Disable the parameter and/or plugin.
4. Load a page and save the source of the output.
5. Use a file comparison tool to compare the output of the two pages. Most programming text editors have a utility that can perform this.

If it isn't removing anything at all, let me know.

Kindest regards,

Andy Poorman - Support Manager / Developer
http://www.corephp.com'corePHP' - Accessibility Experts

— Professional Support: Support Tickets