New Registrations

[deadstyle]

I have setup and can not get the new registrations to send to MailChimp.

I have double checked the API and List ID, both are set correctly, the plugin is turned on and set to automatically register users, some help would be much appreciated.

I am using a simply registration component, which only requires the user to enter name and email address, could this possibly be causing the issue?

[deadstyle]

I should have checked, but if a user goes through long registration process the info is transmitted to the account, if they use the quick registration option no data is transmitted.

[Andy]

deadstyle,

It's possible that your mailing list in Mail Chimp requires something not required by the quick registration (Full name, maybe?).

One way to troubleshooting is to open the file mailchimp.php and change this:

Code: [Select]

    //echo 'Error code: '.$api->errorCode.'. Error message: '.$api->errorMessage;die();to this:

Code: [Select]

    echo 'Error code: '.$api->errorCode.'. Error message: '.$api->errorMessage;die();
Then try to register a user again. Essentially, this will cause the script to fail and display a helpful error message if one is available from MailChimp. This is helpful for troubleshooting but you're make sure you comment it again because the "die();" statement will prevent code from executing after this plug in.

Kindest regards,

[nayan007]

Thank you for posting the solution which will be very helpful to other forum members who are having the same problems

[peternet]

I've changed the mailchimp.php file as shown and it returned me this error message:

Error code: -99. Error message: Could not connect (ERR 0: php_network_getaddresses: getaddrinfo failed: Name or service not known)

What shall I do with this error message? I'm not a programmer.

I could give you acces to my site and also to mailchimp account, jast tell me where to send the data.

[Andy]

I personally haven't seen this error before. Are you running this server in-house or is it managed hosting?

My guesses are that either something network related isn't configured correctly or that the version of Chimp Your Joomla isn't current. I'd check to make sure open_basedir and safe_mode are disabled.

If you'd like for us to look into it, you can create a ticket using the link in my sig if you have an active subscription.

Kindest regards,

[peternet]

It's ok now

I've changed the mailchimp * riquired fields and it works now.