Category Archives: Technology Advice

Insights and advice from the experts in CMS technology solutions.

Tips To Build Your Audience On Social Media

Social Media

Social media is one of the best ways to take advantage of the power of the internet to market your event, service or product. Facebook, Instagram, Twitter and many more social media platforms have allowed many businesses to flourish. Developing an audience on social networks requires a little research, intuition, and creativity. It is no secret that the better we know our public, the better we develop relationships with them; the stronger the relationships, the more possibilities to do business with them increases.

So everything starts with knowing our audience. Here is how you can build a bigger audience using social media. Continue reading

Why You Should Be Using Managed IT Services

Managed It Services such as Hosting and servers

Are you looking into different methods in which you can quickly take care of your company’s IT needs? Then no doubt you will have come across the term managed IT services. Managed IT services is when you outsource the day to day management responsibilities to improve operations and cut down on your expenses. An essential service will normally offer you a monitoring service in which you will be notified of any problems while a more comprehensive service will not only notify you of the problem, but it will also help to find a resolution. There are many fantastic benefits to using a managed IT service, and here we are taking you through exactly what these benefits are so you can make an informed choice as to whether or not it would be a good fit for your company. Continue reading

How to Fix Common HTTP Error Codes – Quick Solutions

red sign that says ERROR

Every attempt to access an application or web server is accompanied by an HTTP request. Those HTTP requests are responded back with an HTTP status code. These are 3-digit codes which are grouped into five classes.

  • Code starting with 1 stands is Informational.
  • Code starting with 2 indicates – Success.
  • Code starting with 3 implies Redirection.
  • Code starting with 4 indicates – Client Error.
  • And finally, HTTP code starting with 5 means Server Error.

This guide talks about ways to identify and troubleshoot the most common HTTP error codes namely 4XX and 5XX status code errors from system admin’s perspective. Continue reading

5 Tips for Starting a Lucrative Subscription-Based Service

Netflix a subscription-based service

When you start doing the math about how much money you can earn on a monthly basis with a decent subscription service, the idea of launching your own can be quite tempting. However, it can also seem like a bit of a pipe dream if you’ve never done it before, and without the right guidance and research, it’ll probably take you quite a while to build any kind of significant momentum – if you’re persistent enough to hang on for that long with giving up. With that said, here are 5 tips you can utilize to take your new subscription service to the next level within a matter of weeks: Continue reading

How to Transform Customer Complaints Into Business Opportunities

sad face turned into a happy face

Corporate culture can breed an ostrich mentality. Companies are so preoccupied with highlighting the positive that they bury their head in the sand whenever they see a problem.

Though social media shame and growing customer choice are making this less common, some businesses still choose to ignore customer complaints or not engage with bad reviews posted on their social media channels. But that is just no longer a viable long-term strategy — and an entrepreneur who has started a small business knows this is doubly true if your brand is not a household name.

This is why I now embrace negative customer feedback. I no longer hope it disappears but instead sees it as a golden business opportunity. The key is to start using the (free!) information that customers provide as a launchpad to learn, adapt and improve. Continue reading

How Easy Is It to Build Software from Scratch?

Coding software on a computer

Building software from scratch is no easy feat. You have to plan, decide what tools are good enough to do the job, code, test, and test again. You will also need to do plenty of research to ensure you are developing software the right way. However, you do not need to be Albert Einstein to develop your next project either, as there are many tools online that can help you on your way. If you are looking to develop a new application, have a look at some of the things that are involved below to ensure you are successful and you do it in the most effective way. Continue reading

App Monitoring 101: Collecting the Right App Data

If you want your app to function correctly, you need a system for monitoring data. Without data monitoring, there’s no way to observe just how well your app is functioning and how to respond to the problems. Nobody wants to run into trouble with their app, but issues are unavoidable. To plan in preparation for problem-solving, you should have a plan for collecting the right data about your app. Here’s a guide to app monitoring through data collection.

Continue reading

5 Useful CSS Tips for Beginners

CSS Developer

With so many easy ways to build your website, it can be a real test of your patience trying to get everything to look like you want it to look. Then, to make matters worse, along comes Google and their now infamous Mobilegeddon and you need to develop and learn how to style your website so that it can be viewed well on different mobile screens. It is hard enough learning to use a template let alone trying to modify the style so that it functions and looks like you need it to. Continue reading

Why Your Business Needs Continuous Improvement

Business office with technology

Whatever your industry sector, it remains a truism that if you’re not moving forward, then you might as well be standing still. The need for constant yet logical progression is integral to your business success, and by including the need for growth into the foundation of your company, you can take advantage of the opportunities that come with growth. Constant growth should be part of your long-term strategy, and failure to do so increases your chances of failure. Improvement of your business is not an option, it is a necessity, and only by keeping aware of its need can help your company grow. Continue reading

Improvements Your Business Needs To Consider

Business analysing

Do not assume that you know everything there is to business and your industry. Always be open to new possibilities when you own a business. Otherwise, you risk falling behind everyone else. Being close-minded will cause you to be stuck in your ways and miss opportunities for growth. Take a step back and review your current situation and where there are gaps for you to fill.

Making improvements takes time and effort, but the alternative is falling behind because you weren’t willing to take a risk. Keep in mind all the good that will come from cleaning up what’s not working and trying new approaches. Doing what you’ve always done is easy, but it won’t get you to new levels that will indeed take you places. Continue reading

The Role of Technology in Shaping the Modern Business Landscape

businss tech.jpg
Technology has greatly influenced today’s business operations. Technology impacts businesses in transformative ways every day at an increasing rate. Various branches of companies are today customized to handle every new software and hardware packages that hit the market. The internet has come as an excellent opportunity to boost business operations and processes considerably. With data being virtual these days, the target markets and the objectives have got globalized. Business communication today has become dependent on media to an unprecedented level. In this article, you will learn about how you can promote your business via technology. Continue reading

How Chatbots Can Support Human Agents to Deliver Customers Better Care

chatbots

Chatbots have become the next big thing in customer service, but not all companies use them efficiently. For instance, the creators behind Facebook Messenger recently tried to implement a fully-automated chatbot system designed to replace the need for live human support. However, they quickly found out their chatbot service was only able to respond to 30 percent of customer requests without human assistance.

One mistake Facebook made, typical of other companies that repeat the same error, was to use chatbots as a complete replacement to live agents, rather than as a corresponding support channel for these employees. Of course, chatbots work best when they can work in concert with live support agents.

Here’s how chatbots and live agents can work together to optimize your customer service management. Continue reading