Category Archives: Technology Advice

Insights and advice from the experts in CMS technology solutions.

5 Signs It’s Time to Hire a Managed IT Service for Your Business

it services

As technology grows and expands, so does the threat of cyberattacks. In 2017 alone, there was a 600% increase in cyberattacks. While anyone can be a victim of a cyberattack, 43% of them were against small businesses. These two statistics would frighten any business owner who uses technology alongside their work.

Unfortunately, using strong passwords, keeping up with software updates, and keeping an eye on employees isn’t enough to prevent being a victim of a cybercrime. If you want to keep your company as safe as humanly possible, hiring the best IT team is essential.

Here are five reasons you should rely on a managed IT service versus hiring IT employees in-house. Continue reading

7 Questions You Should Ask Yourself before Designing a Website

7 Questions You Should Ask Yourself before Designing a Website

Designing a website for your business is becoming very crucial these days. If you do not have an online presence you are nowhere in the competition. You have to be visible to your customers all the time. Only then you can think of having great profits, line of customers and lots more. But before you start to build any website for your business here are some important points that you should keep in mind for building an effective and fruitful website. Continue reading

How to Establish Your Company’s Place on the Internet

internet code

The brick-and-mortar store, they say, is less important than the pixels of your website, and the follow count on your social media channels. Companies across industries and geographies are discovering that it’s in the digital realm that they can find their competitive edge in the modern era – and that means that you, too, should consider your various locations on the world wide web. This article focuses on only those that are most important to your business; helping you establish yourself as a presence across some of the most-visited platforms in the world. Continue reading

4 Ways You Can Use Tech to Increase Customer Satisfaction

Level of quality service, satisfaction, customer loyalty concept. Knob in highest excellent position.

Whether you’re an entrepreneur or a seasoned business professional, customer satisfaction is going to be at the heart of everything you do. Even if you have a great product or service to offer, it means nothing if your customers are unhappy and therefore rate your business badly. Dissatisfaction in customers leads to loss of sales, bad reviews, the possibility of refunds and an overall negative impact on your business.

That is why it’s crucial to keep those customers happy – and here’s how technology can help you to do that.

Use Online Training Courses

You can learn more about better management of your business and increasing customer satisfaction through online enrollment courses and further training. If you’re looking to hone your current skills, or if you’re just starting out in business and would like to learn as much as you can about business optimization and a better connection with your customers, online courses are a great way to do that. Programs such as Lean Six Sigma White Belt can help you to better understand the voice of the customer, and do business more efficiently.

Social Media

Everybody uses social media, which means any business without at least one social media platform is falling behind. Social media is a simple and quick way to communicate with your customers – and best of all, other potential consumers will see you doing so. If you resolve something quickly and efficiently for the world to see, it promotes good customer service and a good business reputation.

Ensure that you’re encouraging conversations via social media, and make sure that you have the option of contact through social media for any customer service queries or feedback.

Online Surveys

One helpful way of determining where you’re going right and wrong with customer satisfaction is through a survey. Customers are more likely to complete a survey online than they are physically or through the post. Offering the opportunity for customers to take a quick survey will be very beneficial for analyzing feedback and therefore working to do better.

You could program a survey prompt to pop up after a customer has placed an order with you (if you run an eCommerce website) or you could have a survey option on your website, through social media or through a customer mailing list.

Device Optimization

You should ensure that your website and business functions work quickly and efficiently, no matter the device. Nothing can increase customer frustration more than a slow website, or pages failing to load when customers are browsing – especially if it is an eCommerce website they are using.

Most internet browsing and website interaction is now done via mobile, which means you should certainly make sure that your website is optimized to work on a mobile device as well as a desktop. Consider mobile interaction when you are designing your website if you are starting a business from scratch and check how certain elements will translate onto mobile devices.

 

Everything You Wish to Learn About IoT-Based Predictive Maintenance

It has been years since manufacturers have been employing a time-based approach for equipment maintenance. There was a time when the age of the machinery was taken into consideration to plan for maintenance routine. The simple way to calculate it by considering the fact that the older the equipment, the more frequent maintenance procedures need to be executed. However, according to a study conducted by the ARC group, across the globe, only 18% of types of equipment have failed due to its age. On the other hand, 82% fail on a random basis. This goes to prove that the time-based approach is not the right way to go ahead. The final take is a piece of equipment that gets maintained despite its actual requirement.

To get rid of ineffective maintenance routines and costs that accumulate with it, manufacturers can leverage the Industrial IoT solutions in combination with data science. In the forthcoming sections of this write-up, we will look at the various ways IoT-based predictive maintenance can prove to be effective in increasing the efficiency of the manufacturing process. Continue reading

7 Tech Tips for New Startups

Brainstorming startup ideas on a window

The going can get tough as a startup, and there are sure to be a few challenging days ahead, but it is important that you know how to use technology to your advantage in the early stages of your business venture, because this can help you to overcome many common issues and find some success early on. Many entrepreneurs are not familiar with how they can use tech, which is understandable because it seemingly advances every day. Here are a few ways that you should be using technology when you launch your company, which could make all the difference. Continue reading

Modern Software Technology in HR: How It’s Making the Job of Human Resources a Little Easier

HR Software

By its very definition, technology is something that helps people do more in less time and with less effort. The good news for the HR department is that it applies to them as well and there is a whole range of human resource-oriented software solutions available today that can help make their job a little easier, if not a lot so! Continue reading

User Experience Is Everything: 7 Golden Rules of Modern Web Design

Businessman using computer in modern office.

When the Internet was new, web design wasn’t a concern. But, as the web has evolved into a necessity, design has become vital. With thoughtful design, users stick around and become regular visitors. Solid design will market your business on its very own merit.

Whether you are using a platform like Wix, you should follow the rules of modern web design to create a beautiful site that encourages users to come back again and again. Continue reading

7 Free Software Tools Every Small Business Should Use

 

Small Business Open SignSmall and medium business owners are under constant pressure to keep costs down. You have to watch the bottom line if you want to ensure that you get paid or earn a profit this month. Yet business software costs can quickly add up, and you often need software to get the job done. Fortunately, there are decent, free tools available for business use, so you don’t have to choose between saving money and a quality product. Here are 7 free software tools every business should use. Continue reading

ReactJS: A Healthy Investment for Mobile App

History and Introduction to React JS.

The year 2019 is going on, and soon it will be ended with lots of enthusiasm. Therefore, it’s an amazing time to have a comprehension of the latest examples of inflexible application progression. As you may know, the adaptable application improvement market has redone everything from your regular timetable to the way where you pass on. Legitimately from booking taxicabs to mentioning sustenance, flexible has been an endeavored and attempted guide to people. As indicated by the Statista report, the amount of mobile phone customers is going to contact 4 Million by 2020, a basic move from work territory to compact.

Today, in the adaptable application improvement period, crossbreed applications are spreading out objectives for specialists and clients. Strikingly, the ones who quest for unrivaled and faster, sending all the while and now winning in the new advancement, React Native. React Native, is a blend application structure exhibited by Facebook in 2013 that empowers designers to make applications at a significantly faster pace with the help of JavaScript. This development allows you to reuse the code across different compact stages to pass on snappier and better applications with the least assets and time.

Give us a chance to talk about a portion of the center highlights featuring React JS to be utilized over every stage: Continue reading

How Business Intelligent Tools Help You Generate More Leads

Business Intelligence

In today’s competitive and digital marketplace, a lot of business owners are having a hard time coping up with how to gather and analyze business data. There’s too much information to process and analyze. As a result, many companies are struggling to grow because they don’t know where to start, what’s needed, and how long it takes for them to see some positive results.

Fortunately, technology has produced a solution for companies who are struggling to collect and analyze valuable business data at the same time, that is, business intelligence tools.

Business intelligent tools (BI tools) refers to computer software or tools that allow a company to collect valuable business data to create reports. The business data gathered can be about a specific department or may give an overall outlook of the company’s current status.

But, to get the most out of your BI tools, you need to choose a software or system that’ll automatically analyze the content and context of the data that it has collected.

In this article, we’ll talk about how BI tools can help generate more leads for your business. Continue reading

8 Fintech Companies to Watch in 2019 and Beyond

Fintech

Financial technology startups have been exploding in recent years, and this year may be the biggest for fintech. There are dozens of fintech companies nearing the coveted unicorn status of a $1 billion valuation. While startups are making the lives of consumers and businesses easier, many established fintech companies have been doing the same for years.

What is Fintech?

Fintech is a term that means financial technology. This is an industry that provides innovative financial services with cloud and software. Fintech has business and consumer applications that range from the forex trading system realm to health services systems to mobile payments. Fintech companies in the U.S. have garnered funding totaling to $12.4 billion.

With both business-to-client and business-to-business applications, financial technology has altered the banking industry, servicing people who do not have bank accounts. Also, fintech has applications in emerging technologies such as blockchain and artificial intelligence.

With the rise of fintech companies in human resources, investing spaces, cryptocurrency, and insurance, many consumers are likely to use one or two of these applications to manage finances. The following are the 8 fintech companies to watch in 2019 and beyond:

Continue reading