Providing greater customer satisfaction is the key to determining success in today’s competitive web world. And today, UX (User Experience) plays a significant role in maximizing customer satisfaction. According to Econsultancy reports, “UX improves customer satisfaction by 75 percent.”
Needless to say, higher customer satisfaction helps in improving customer retention rate and sales. UX is usually associated with the process of website designing and developing – that is vital to the sale of your product(s). However, building something with user experience in mind isn’t easy. There are many things that you need to consider for creating a winning UX Design.
Let’s look at some of the most important factors that you should keep in mind when working on a UX design project: Continue reading